- Turn the printer on by pressing the power button until the light is solid green.
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Look for barcode sticker on the back of the printer to find the serial number.
- Open the Settings app on your phone and click Bluetooth.
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Scroll until you find the printer you wish to pair (the device name is the serial number on the printer).
- Tap on the device name to pair.
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Scroll up to the MY DEVICES section, and make sure that the printer is connected.
- Check the printer to make sure that the Bluetooth light is solid blue.
Your printer should now be successfully connected to the handheld!
Still need help?
Our support team is available Monday–Sunday, 7am–11pm Central Time.