Suite: Live - Data Definitions
Live is your one-stop-shop for real-time reporting. You can view transactional data across one, multiple, or all of your events currently happening.
Interactive Walkthrough:
Step by Step Guide:
On-site Revenue: The sum of all successful onsite parking revenue for selected events and lots.
Line graph is broken down in 15 min increments by
- Cash revenue (green)
- Credit revenue (teal)
Parked Cars - Total vehicles parked for selected events and lots
- Line graph broken down in 15 min increments
Transactions - Total successful transactions for selected events and lots segmented by:
- Cash
- Credit
- Prepaids
- Exempt
- Permits
Spots Parked (Utilization) - Total cars parked out of total available spots for selected events and lots.
Credit Revenue - Total credit revenue segmented by credit card type:
- Visa
- Mastercard
- Amex
- Other - all credit card types other than the above
VIPs Parked - Total number of VIPs admitted out of total number of VIPs expected for selected events and lots.
* Click on the widget for a full list of your VIPs added for that day's event(s) and their current status (Checked-In and time of entry OR pending, ie that person has not arrived yet)
Prepaids Validated - Percentage of prepaid passes validated/redeemed of the total we received from your ticketing partner(s) (the total sold will include cancellations, transferred passes, etc) *Click into this widget for more information:
Select the SOURCE view to see total passes redeemed and sold by ticketing platform:
The LOTS view will show you how many prepaid passes have been validated in each parking lot:
Reprints - Total number of reprints *Click into this widget for more information. You will see the total number of reprinted receipts by cashier. Click on the arrow next to a name for more details:
Cashiers - List of cashiers who have performed a transaction in the selected event(s)
- Cashier - Attendant name
- iPhone Battery - battery percentage of the handheld device the individual is currently using
- Lot(s) - lot your cashier is transacting in
- Total cash - total amount of cash collected by attendant
- Total Transactions - number of successful onsite parking transactions run by attendant
- Last Transaction - time of most recent transaction
- Click on the ellipses to use our cash out/recount features!
- Lot/Garage name
- Total revenue - sum of all successful onsite parking revenue transacted in lot/garage
- Utilization - number of spots parked out of total available spots in lot/garage
*Select "View More Lots/Garages" for more information:
- Search for a lot you would like more details about or scroll through the list
- Segment your data with various options (Transaction Type, Pricing, Cars Parked, Revenue)
- Status: Transaction status (successful, pending, or failed)
- Price: Revenue tied to that transaction
- Type: Transaction type (cash, credit, prepaid, exempt)
- Cashier: Attendant name who performed that transaction
- Lot: Lot where transaction was processed
- Location: Venue/landmark
- Event: Event name that transaction was run in
- Transaction Time: Date and time transaction took place
Still need help?
Our support team is available Monday–Sunday, 7am–11pm Central Time.