Creating and Managing a User/Attendant

1. Navigate to JustPark Suite (suite.parkhub.com) and log in

2. Select "Legacy Portal" in the top-left-hand corner. If you do not have access, please contact your ParkHub account team.

3. Select the "Create" tab on the left side of the screen

4. Select "User" in the top right corner of the screen

5. Enter the user's First Name, Last Name, Username, & Password

6. Click "Create User" to save

Once completed, please refer to Assigning Attendants to Lots.

Please note that usernames must be unique across ALL JustPark clients. You may need to add a number or other unique identifier to a username in order to create the user. 

1. Navigate to JustPark Portal, select "Users" within the left sidebar. 
   Note: You can use the search bar to search for a specific individual.

2. When you select the user, you will find their First and Last name, as well as the username and password they use to log into the Prime app. You can then make the desired changes here.
   Note: The email is automatically generated and is used for internal purposes. No action is needed.

3. You also have the ability to change their role and status at any time. Be sure to click "Update". From there, you will automatically be redirected to your full list of attendants.

Keep in mind: Users that have transactions attached to their name cannot be deleted. They can only be suspended for record keeping purposes.

Learn how to assign attendants to specific lots, including assigning all existing or new attendants and adding individual attendants as needed.

Only the Users (attendants) you choose will be able to log in and transact in a given lot. To add an attendant to a lot, follow these steps:

1. Select the "Lots" option from the menu on the left side of your screen.

2. Click on the name of the lot you wish to edit. 

3. Scroll down until you see the "Assigned Attendants" section. You have the option to assign all attendants to a particular lot by checking the box "Assign all Existing Attendants."
   Note: If you create a new user, that user will not automatically be assigned to a lot. In order for a new user to be automatically assigned to the lot, you can check the box beside "Assign All New Attendants."

4. You can also assign individual attendants by clicking the "Add" button in the "Assigned Attendants" box and typing their name. Once their full name appears in the pop-up, click on it to assign.

5. Don’t forget to hit the "Update" button at the bottom to save any changes you may have made.