Pre-Event Checklist

Equipment

• Is all equipment (Phones, Readers, and Printers) fully charged?
  - We recommend keeping the equipment on their chargers overnight before each event and removing the equipment only as your attendants are being deployed to their stations.
• Is each printer paired to ONLY it's corresponding handheld?
  - Make sure the number on the handheld and printers’ labels match each other.
  - Here are the basic steps for: Pairing a Printer (Prime Core/Prime Ultra | Ingenico)
  a. "Forget" any devices on the Bluetooth device list, other than the matching printer.
  b. If you see an amber triangle on the printer, that means there is no printer paper loaded.
• Do you have enough receipt paper?
  - Each individual roll of paper prints about 120 receipts.
  - If you need more, you can order online or find it at most office supply chains.
  - This depends on the printer model you're using. Please contact your CSM for paper specs and recommendations.

Suite and Portal

• Is your Event created?
  - Check here: Event Tab/Event View

• Was it created at the correct Landmark and with the right Price Tag? 

  

• Is your pricing within the assigned price tag, correct? 
  - Go to Tag Pricing in Portal, then select the Pricing Tag for your Event to see pricing for each lot.
• Do you need to add/remove any Lot(s) from your Event?
  - How to: Add and Remove Lots from Events
• Are all of your attendants created as Users in Portal?
  - How to: Create a User
• Are those Users assigned to the correct Lot(s)?
  - How to: Assigning Attendants to Lots