To start processing a credit card transaction:
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Select your desired Price Point and tap "Card".
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Then, tap, insert, or swipe the credit card.
Depending on the type of device you are utilizing, the Tap to Pay function will be located in different areas on the handheld:• On Prime Core, Tap to Pay is located on the back of the device.
• On Prime Ultra, Tap to Pay is located on the front of the device.
• On Ingenico, Tap to Pay is located at the top of the device.
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When working in Online Mode (connected to the LTE network), credit card payments are verified in real time. You will see the "Transaction Complete" screen only after the payment has been successfully processed.
*When working in Offline Mode or in an area with limited connectivity, the handheld cannot verify payments in real time. Instead, the device securely captures the card information and processes the payment once a connection has been re-established.
A receipt will be printed for a credit card transaction automatically (unless this feature has been disabled in your Portal's User Options).
Still need help?
Our support team is available Monday–Sunday, 7am–11pm Central Time.